Shipment Policy of Imotech247

December 24, 2024

At Imotech247, we aim to provide fast, reliable, and cost-effective shipping to all our customers. This Shipment Policy outlines our shipping procedures, delivery times, and related information to ensure you have a smooth shopping experience.

1. Shipping Methods and Costs

We offer a variety of shipping methods to cater to your needs. Shipping costs will be calculated at checkout based on your shipping address and selected delivery option. The available shipping methods may include:

  • Standard Shipping: The most affordable option with a typical delivery time of 5-7 business days within the United States.
  • Expedited Shipping: Faster delivery, usually arriving within 2-3 business days.
  • International Shipping: We offer international shipping to select countries. International orders may incur additional shipping charges, which will be calculated at checkout.

Note: Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged items).

2. Processing Time

  • All orders are processed and shipped within 1-3 business days of payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Please note that processing time does not include weekends or holidays.

3. Shipping Locations

  • We ship to all U.S. states, including Alaska, Hawaii, and U.S. territories.
  • We also ship to select international destinations. Shipping charges, customs duties, and taxes for international orders are the responsibility of the customer.

4. Delivery Time

  • Domestic Orders (U.S.): Delivery times for domestic orders vary depending on your location and the shipping method selected. Standard shipping typically takes 5-7 business days, while expedited shipping can deliver in 2-3 business days.
  • International Orders: Delivery times for international orders vary by destination and can take anywhere from 7-21 business days, depending on the country and shipping method chosen.

Please note that delivery times are estimates and may be affected by factors such as holidays, weather conditions, or shipping carrier delays.

5. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your package through the shipping carrier’s website.
  • If you did not receive your tracking information or if there are any issues with tracking, please contact us at [email protected] for assistance.

6. Shipping Address

  • It is your responsibility to provide accurate and complete shipping information during checkout. Ensure your shipping address is correct, including apartment numbers, zip codes, and any other relevant details.
  • If your package is returned due to an incorrect address, we will contact you to resolve the issue, and you may be responsible for additional shipping charges.

7. Shipping Restrictions

  • We do not ship to P.O. boxes. Please provide a physical address for delivery.
  • Some products may have shipping restrictions due to size, weight, or destination limitations. If this applies to your order, we will contact you to discuss alternative shipping options.

8. Customs, Duties, and Taxes (International Orders)

  • For international orders, you may be subject to customs duties, taxes, and import fees depending on your country’s regulations.
  • These additional charges are the responsibility of the customer and are not included in the shipping cost at checkout. Please check with your local customs office for more information.

9. Lost or Damaged Packages

  • If your package is lost or damaged during shipping, please contact us as soon as possible. We will assist you in filing a claim with the shipping carrier.
  • For damaged items, please provide photographic evidence of the damage, and we will arrange for a return or replacement as per our Refund and Returns Policy.

10. Contact Us

If you have any questions or concerns regarding shipping, or if you need assistance with tracking your order, feel free to contact us at:

Imotech247
Street: 4599 Thorn Street, Garden Grove, California, United States
Phone number: +1 307-621-0431
Email: [email protected]
Website: https://imotech247.com